1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Bergwell uses cookies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve your experience on our site
  • Remember your cookie consent preferences

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like navigation and access to secure areas of the website.

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year

3.2 Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the way our website works.

Cookie Name Purpose Duration
analytics_session Tracks pages viewed and time spent on site Session

3.3 Functionality Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages.

Cookie Name Purpose Duration
user_preferences Remembers your settings and preferences 6 months

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third-party website for more information.

5. Google Consent Mode v2

We implement Google Consent Mode v2, which allows our website to adjust how Google tags behave based on your consent choices. This ensures compliance with privacy regulations whilst still providing useful analytics when you consent.

When you decline cookies, Google tags operate in a limited mode that respects your privacy preferences whilst still allowing basic measurement.

6. Managing Cookies

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose to accept or decline non-essential cookies. Your preference will be saved for future visits.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when you close the browser

Please note that blocking or deleting cookies may affect your experience on our website and limit the functionality available to you.

6.3 Browser-Specific Instructions

For information on how to manage cookies in your specific browser, please consult your browser's help section or visit these links:

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The updated version will be indicated by the "Last updated" date at the top of this page.

8. Contact Us

If you have questions about our use of cookies, please contact us:

Bergwell
63 London Road
Brighton BN1 4JE
United Kingdom

Phone: +44 1273 694 210

Email: [email protected]